Shift Leaders and Supervisors Qualifications

Knowledge of guarding and security operation

Physically fit, healthy, and vigilant

Knowledge and understanding of laws and regulations

Good English language skills - written and spoken

Good communication skills with the ability to convince and treat difficult people

Ability to lead, coach, mentor, and maintain security operation

Previous experience as police officer, military, or security guard

Ability in customer handling and dealing with difficult people

Experience of handling incidents, reporting, using and recording on logbooks

Able to observe situations and make an appropriate response

No criminal record

Qualification Requirement for Our Employees

We recruit our employees based on our criteria of employment. These may include their academic standard and physical fitness, their ability to withstand difficult situations, their work experience, and the availability of sufficient referrals among many others. After all these screenings, they must have security clearance from the Forensic Department of the federal police, a medical certificate from a recognized medical institution. Lastly, in case any criminal acts are committed, a guarantor (i.e., an employee or a self-employed person) is made to sign for the employee to hand him over or be liable for any wrongdoing.

• At least 10th grade complete [new Curriculum].
• Age limit: 25-45 years old
• Must be physically fit
• Military and police service experienced
• Have police clearance certificate
• Medically and psychologically fit
• Free from any addiction and criminal record
• Good customer service
• Good communication skills in both Amharic, English, and other local languages

Training Policy of Our Company

Regarding recruitment: we recruit candidates by posting on newspapers, online, and various posters stating criteria for hiring, and by communicating with the Ministry of Labour and Social Affairs at 'woreda' level to provide us a list of personnel in need of jobs. We have three steps of training:

• Before starting their work, first level training, then we have exams.
• For those who don't pass the exam, we do another training.
• And the last one is we have on-work training to upgrade our employees quarterly.

Regarding the training, our company collaborates with Addis Ababa City Police Commission, professional security trainers; guest trainers; professional first aid trainers, and company trainers in our training center, who give all the necessary training to our employees based on the main programs listed below:

• Crime prevention
• Fire hazards
• Customer handling
• First aid
• Basic fire alarm manipulation
• Security tools management and operation
• Dressing code and personal hygiene
• Code of conduct
• Reporting mechanism
• Communication skill